General Terms & Conditions

Information pursuant to and for the purposes of Art. 13, Legislative Decree 30 June 2003 n.196 
(Code concerning the protection of personal data). 
We wish to inform you that Legislative Decree no. n. 196 of 30 June 2003 provides for the protection of persons and other subjects regarding the processing of personal data. According to the law, this treatment will be based on principles of fairness, legality and transparency and protection of your privacy and your rights. According to Article 13 of the law. n.196 / 2003, therefore, we provide the following information: Purposes for which the data are intended. All data submitted by the parties concerned are used only for purposes related to the store's activity, in particular: - sending the requested material by courier or postal service; - The issuance of transport documents, invoices and credit notes; - The delivery of commercial information or advertising material via electronic systems to those who have made ​​an explicit request; - Any other need for operational and management. The communication of personal data and 'to be considered optional, but the refusal to supply may lead to the interruption of the relationship or of its proper conduct. the data controller Yarn Italy strada delle Campore 30/A 05100 Terni. Legislative Decree 30 June 2003 n. 196 Code concerning the protection of personal data Art. 7 Right to access personal data and other rights. 1. You have the right to obtain confirmation as to whether or not personal data concerning him, even if not yet recorded, and their communication in intelligible form. 2. You have the right to obtain information: a) origin of personal data; b) the purposes and methods of treatment; c) the logic applied in case of processing with the aid of electronic instruments; d) the identity of the owner, manager and the representative appointed under article 5, paragraph 2; e) subjects or categories of persons to whom the data may be communicated or who can learn about them as appointed representative in the State, managers or agents. 3. You have the right to obtain: a) updating, rectification or, when interested, integration of data; b) the cancellation, anonymization or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed; c) certification that the operations in letters a) and b) have been notified, also as regards their content, to those to whom the data were communicated or disclosed, except if this requirement It proves impossible or involves a manifestly disproportionate to the protected right. 4. You have the right to object, in whole or in part: a) for legitimate reasons the processing of personal data, pertinent for collection purposes; b) to the processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication.

The yarns in bobbins can have knots and joints inside, which do not compromise the quality of the yarn itself, furthermore the yarn due to its characteristics is subject to possible weight changes, this can be caused by various factors:

the season affects the temperature and atmospheric pressure and specific humidity; the method of transporting the yarn itself; the storage conditions by the buyer.


Made and the right of withdrawal 
In case of contract for the purchase of products and services concluded by a consumer customer, the latter shall have the right to withdraw from it agreement, pursuant to and for the purposes of Article 52 et seq. of the Consumer Code, without penalty and without giving a reason. 
The decision to exercise the right of withdrawal must be communicated by the Consumer Customer within 14 days of receipt of the Product; in the case of separate delivery of most goods ordered by the customer consumer with a single order, the period of fourteen days to exercise the right of withdrawal shall begin from the day when it is delivered the last well. 
The right of withdrawal is exercised by sending, by the Consumer Customer, within the 14 day period referred to above: 
del standards conform to the all module. B of Leg. 21/2014 available at the bottom, to be sent by registered letter with return receipt.

Filati Italiani Srl Sede legale: strada delle campore, 30/A 05100 Terni (TR) Iscrizione R.I. Presso CCIAA di Terni n. 01657360556 Partita Iva 01657360556  E Mail: [email protected] 
· Of any other unequivocal statement decision to want to withdraw from the contract by registered letter with return receipt 

Filati Italiani Srl Sede legale: strada delle campore, 30/A 05100 Terni (TR) Partita Iva 01657360556
the notice of withdrawal must specify the intention to withdraw from the purchase (no need to instead specify the reasons) and the product or products for which it intends to exercise the right of withdrawal, attaching a copy of the documents confirming the purchase. 
Yarn Italian tells the customer Consumer without delay an acknowledgment of receipt, by email to the email address communicated in the course of the purchase process on the Site, of exercised withdrawal. 
in accordance with article 59, letter. c) and d) of the Consumer, Customer Code Consumer may not exercise the right of withdrawal for packaged products to specifications or clearly personalized or which are liable to deteriorate or expire rapidly. Also can not exercise the withdrawal in relation to sealed software that have been unsealed after delivery (art. 59 letter. I.) Of the Consumer Code) 
Products for which it is exercised the right of withdrawal must be returned within fourteen days the day on which the consumer customer has notified exercise the right of withdrawal, substantially intact, in their original packaging, complete with accessories and any manuals, without any lack. 
Please, therefore, in this case bring to you at our outlet concerned and contact staff, who will be at your disposal. 
NB the product must be delivered to the following address: 

Filati Italiani Srl Sede legale: strada delle campore, 30/A 05100 Terni (TR) Iscrizione R.I. Presso CCIAA di Terni n. 01657360556 Partita Iva 01657360556  Mail: [email protected] 
Yarn Italian retire the goods at his own expense only if the goods, by their nature, can not normally be returned by post. 
the only expenses due by the Consumer Customer for exercising the right of withdrawal is the direct cost of returning the goods, as required by 'Article 57, paragraph 1, of the Consumer Code. 
Upon receipt of the request for withdrawal, Italian Yarn will refund the full amount paid by the Consumer Customer within the period of fourteen days from the date on which the Consumer Client has exercised the right withdrawal by crediting the bank account used at the time of purchase, or using the bank details provided by the Client Consumer with communication of withdrawal and still using the same payment method used by the Consumer Customer at the time of purchase. Italian yarn reserves the right to withhold the reimbursement until he has received the products object of the right of withdrawal, or until the Consumer Customer has not shown that it sent back the goods, whichever situation occurs first. 
If, however, are not respected the terms, conditions and terms for exercising the right of withdrawal, as specified in this article, the Consumer Customer shall not be entitled to reimbursement of amounts already paid. In this case, the Consumer Customer may be entitled, at his expense, the product in the state in which it was returned. The shipping and transportation costs are charged to the customer. 
Exclusion of the right of withdrawal 
The right of withdrawal is excluded and, therefore, the paragraphs above do not apply in respect of contracts concluded with customers Professionals.

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